20 Follow-Up after a Paediatric Emergency Department Visit – Telephone versus Electronic Mail
نویسندگان
چکیده
منابع مشابه
Physician e-mail and telephone contact after emergency department visit improves patient satisfaction: a crossover trial.
STUDY OBJECTIVE Enhancing emergency department (ED) patient satisfaction has wide-ranging benefits. We seek to determine how postvisit patient-physician contact by e-mail or telephone affects patients' satisfaction with their emergency physician. METHODS We undertook this crossover study from May 1, 2010, to June 30, 2010, at 2 community EDs. Forty-two physicians either e-mailed or telephoned...
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OBJECTIVE The recent introduction of substance abuse treatment measures to the Health Plan Employer and Data Information Set (HEDIS) highlights the importance of this area for managed care organizations (MCOs). Particularly challenging are members first diagnosed in an emergency department (ED). STUDY DESIGN Retrospective claims analysis. METHODS Claims were abstracted for all members who u...
متن کاملFollow-up in patients with a burn-related emergency department visit: a feasibility study
Background Data on epidemiology, costs, and outcomes of burn-related injuries presenting at emergency departments (EDs) are scarce. To obtain such information, a questionnaire study with an adequate response rate is imperative. There is evidence that optimized strategies can increase patient participation. However, it is unclear whether this applies to burn patients in an ED setting. The object...
متن کاملOutpatient follow-up visit and 30-day emergency department visit and readmission in patients hospitalized for chronic obstructive pulmonary disease.
BACKGROUND Readmissions in patients with chronic obstructive pulmonary disease (COPD) are common and costly. We examined the effect of early follow-up visit with patient's primary care physician (PCP) or pulmonologist following acute hospitalization on the 30-day risk of an emergency department (ER) visit and readmission. METHODS We conducted a retrospective cohort study of fee-for-service Me...
متن کاملTelephone follow-up of patients discharged from the emergency department: how reliable?
As the result of the current emphasis on health care cost containment, outpatient management of entities previously in the domain of inpatient therapy is being proposed. The advocates of this approach stress the importance of telephone follow-up in patients chosen for outpatient therapy. Our objective was to determine the reliability of phone follow-up in patients discharged from the emergency ...
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ژورنال
عنوان ژورنال: Paediatrics & Child Health
سال: 2004
ISSN: 1205-7088,1918-1485
DOI: 10.1093/pch/9.suppl_a.25a